IDENTITY & ACCOUNT
- Name, email, and authentication factors you set
- KYC / verification artifacts when withdrawals or high-value orders require them
- Support messages and desk routing history
RAR / PRIVACY NOTICE
DATA ON
THE LEDGER.
Privacy here is an ops document: what we collect to run rent, buy, host, and marketplace — who can see it — and how you request export or deletion without theater.
THESIS
Mining platforms that hide telemetry from operators while hoarding it for ads have the relationship backwards. We collect what we need to run infrastructure and settle money — not to build a shadow profile market.
Partners (power, pool, shipping, payment) receive only what the contract requires to fulfill. We do not sell personal data.
COLLECTION LEDGER
WHAT LANDS
IN THE SYSTEM
Four ledgers. If a category is not listed, assume we are not quietly inventing it for marketing.
COMMERCE
- Order, rental, hosting, and marketplace transaction records
- Payment references and settlement states (not full card PANs in our ops notes)
- Shipping destinations and hosting intake tickets
TELEMETRY
- Hashrate, power, temperature, and uptime tied to your allocations
- Facility-facing events needed to credit downtime honestly
- Pool destination changes you request through the desk
TECHNICAL SECURITY
- IP, device, and session signals used to protect accounts
- Fraud and abuse signals on checkout and withdrawals
- Logs required to investigate incidents and chargebacks
USE
WHY WE
HOLD IT
Purpose first. Curiosity is not a purpose.
A
OPERATE THE PLATFORM
Provision rentals, fulfill hardware, run hosting intake, settle marketplace escrow, and show you the dashboard you paid for.
B
PROTECT THE NETWORK
Detect fraud, abuse, credential stuffing, and facility policy violations. Security logs exist so operators are not collateral damage.
C
MEET LEGAL DUTIES
Tax, dispute, sanctions, and compliance holds where the law requires retention even if you prefer a clean slate.
D
IMPROVE RELIABILITY
Aggregate product analytics — which guides fail, which checkout steps drop — without selling personal dossiers.
RETENTION
HOW LONG
RECORDS LIVE
Account and transaction records stay for the life of the account plus periods required for tax, dispute, and compliance. Telemetry tied to closed allocations may be aggregated or minimized once credit windows expire — unless a dispute hold says otherwise.
YOUR MOVES
REQUESTS WE
WILL PROCESS
Route Contact or Support with subject PRIVACY. We verify control of the account before acting.
EXPORT
Request a copy of account and transaction data we hold, subject to verification and active legal holds.
CORRECTION
Fix inaccurate identity or destination data that would break withdrawals or shipping.
DELETION
Request deletion where law and active contracts allow. We cannot erase records we must keep for tax or disputes.
OBJECTION
Object to non-essential processing. Essential ops data for a live rental or hosting contract stays while the contract runs.
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